Trauma Psychology Training Ltd Terms and Conditions

1. Overview

 

1.1. What these terms cover. These terms and conditions (the “Terms”) govern your use of our website (found here: [https://traumapsychology.co.uk]) and the Services (as defined below) associated with it.

1.2. Use of the Services. By accessing, registering and using the Services (as defined below), you agree to be bound by the Terms. If you do not wish to be bound by these Terms, do not access the Website, register on the Website or use the Services. These Terms are effective from the date on which you first access the Website, register on the Website or use the Services (whichever is earliest).

1.3. Who we are. In these Terms, “TPTL”, “we”, “us” and “our” refer to Trauma Psychology Training Ltd (trading as “Trauma Psychology”, a company incorporated in England with registered number 11013921 whose registered office is at 54 High Street, Findon, Worthing, England BN14 0SZ.

1.4. How to contact us. You can contact us by writing to us at [he***@tr**************.uk].

1.5. “Writing” includes emails. When we use the words “writing” or “written” in these Terms, this includes emails

1.6. Do you need extra help? If you would like this contract in another format (for example: audio, large print, braille) please contact us using the contact details above.

2. Definitions

2.1. In these Terms, except where the context requires otherwise:

2.1.1. CATT: Children’s Accelerated Trauma Technique (CATT) ®, a copyrighted therapeutic protocol designed for treating PTSD and complex PTSD, created by Dr Carlotta Raby;

2.1.2. CATT Consultation: [a telephone/VOIP consultation session provided by TPTL personnel to previous attendees of CATT Courses];

2.1.3. CATT Course: [a training course in CATT, and “CATT Courses” shall be interpreted accordingly];

2.1.5. Intellectual Property Rights: copyright, patents, rights in inventions, rights in confidential information, Know-how, trade secrets, trade marks, service marks, trade names, design rights, rights in get-up, database rights, rights in data, semi-conductor chip topography rights, mask works, utility models, domain names, rights in computer software and all similar rights of whatever nature and, in each case: (i) whether registered or not, (ii) including any applications to protect or register such rights, (iii) including all renewals and extensions of such rights or applications, (iv) whether vested, contingent or future and (v) wherever existing;

2.1.6. Payment Providers: Stripe, and any other payment providers used by TPTL from time to time;

2.1.7. Privacy Policy: our privacy policy setting out how we use and process your personal information, found here: [https://traumapsychology.co.uk/home/privacy-policy];

2.1.8. Services: the services provided by TPTL including but not limited to CATT Courses and CATT Consultations;

2.1.9. Third Party Sites: websites and other resources provided by third parties; and

2.1.10. Website: our website, located here: [https://traumapsychology.co.uk] (and including all associated webpages).

3. Eligibility

3.1. Eligibility. You may only access and use the Website and the Services, and become a Member, if you have the legal capacity to form a binding legal contract under the laws of England and Wales. The Website and the Services will not be available to Users who have been temporarily suspended or blocked.

3.2. Eligibility for CATT Courses. CATT Courses are only available to mental health practitioners who are fully qualified and registered/certified/accredited members of their profession’s regulatory body, and whom have professional indemnity insurance in place that covers working therapeutically. For mental health practitioners whose country of registration and practice is the UK, you must be one of the following practitioners:

3.2.1. Practitioner Psychologist (Clinical Psychologist, Counselling Psychologist, Forensic Psychologist, Educational Psychologist, Health Psychologist, Occupational Psychologist) registered with the Health and Care Professions Council (HCPC);

3.2.2. Counsellor registered with either the Association of Child Psychotherapists (ACP), British Association of Behavioural and Cognitive Psychotherapies (BABCP), British Association for Counselling & Psychotherapy (BACP), British Psychoanalytic Council (BPC), Counselling and Psychotherapy in Scotland (COSCA), Human Givens Institute (HGI), National Counselling Society (NCS), or UK Council for Psychotherapy (UKCP);

3.2.3. Arts Therapist (Art Therapist, Music Therapist, Dramatherapist, Dance Movement Psychotherapist) registered with the Health and Care Professions Council (HCPC) or the Association for Dance Movement Psychotherapy UK (ADMPUK);

3.2.4. Psychiatrist registered with the General Medical Council (GMC). You will need to hold a Certificate of Completion of Training (CCT);

3.2.5. Mental Health Nurse registered with the Nursing and Midwifery Council (NMC). You must meet the following additional eligibility criteria: (i) have mental health training and experience working in a mental health setting, and can recognise and assess common mental health problems; (ii) have training and a minimum of two years’ experience of providing one-to-one psychotherapy, either as part of your professional training or in addition to it; (iii) be able to provide evidence of the above, such as CV or letter from your clinical supervisor;

3.2.6. Mental Health Social Worker registered with either Social Work England (SWE), Scottish Social Services Council (SSSC), Social Care Wales (SCW). You must meet the following additional eligibility criteria: (i) have mental health training and experience working in a mental health setting, and can recognise and assess common mental health problems; (ii) have training and a minimum of two years’ experience of providing one-to-one psychotherapy, either as part of your professional training or in addition to it; (iii) be able to provide evidence of the above, such as CV or letter from your clinical supervisor;

3.2.7. Play Therapist registered with Play Therapy UK (PTUK) or the British Association of Play Therapists (BAPT)

3.2.8. Mental Health Occupational Therapist registered with the Health and Care Professions Council (HCPC). You must meet the following additional eligibility criteria: (i) have mental health training and experience working in a mental health setting, and can recognise and assess common mental health problems; (ii) have training and a minimum of two years’ experience of providing one-to-one psychotherapy, either as part of your professional training or in addition to it; (iii) be able to provide evidence of the above, such as CV or letter from your clinical supervisor;

3.2.8. Children’s Wellbeing Practitioner registered with the British Psychological Society (BPS) or British Association of Behavioural and Cognitive Psychotherapies (BABCP);

3.2.9.  Psychological Wellbeing Practitioner registered with the British Psychological Society (BPS) or the British Association of Behavioural and Cognitive Psychotherapies (BABCP);

3.2.10. Psychotherapist registered with either the Association of Child Psychotherapists (ACP), British Association of Behavioural and Cognitive Psychotherapies (BABCP), British Association for Counselling & Psychotherapy (BACP), British Psychoanalytic Council (BPC), British Psychological Society (BPS), Counselling and Psychotherapy in Scotland (COSCA), Human Givens Institute (HGI), National Counselling Society (NCS), or UK Council for Psychotherapy (UKCP);

3.2.11. Psychiatrist registered with the General Medical Council (GMC). You will need to hold a Certificate of Completion of Training (CCT).

3.2.12. CBT Therapist registered with the British Association for Behavioural and Cognitive Counselling Psychotherapies (BABCP)

3.3. Eligibility for CATT Courses – Professional Indemnity Insurance. In addition to meeting the professional training/registration/accreditation/certification requirements at paragraph 3.2. above, you must have professional indemnity insurance in place with a reputable insurer that covers working therapeutically.

3.4. Eligibility for CATT Courses – Get in touch. If you are a qualified and registered/certified/accredited  mental health practitioner not included in the list at paragraph 3.2. above, but have exceptional experience in working with psychological trauma and/or providing psychotherapy, please contact us directly at he***@tr**************.uk to discuss your possible eligibility to train in CATT. For all mental health practitioners whose country of professional registration and residence is not the UK, please contact us directly at he***@tr**************.uk to discuss your eligibility to train in CATT.

3.5. Eligibility for CATT Consultations. CATT Consultations are only available to mental health practitioners who have successfully completed a CATT Course and who would like additional guidance around adherence to the CATT model in their clinical practice.

3.6. Application of these Terms. These Terms apply to your use of the Website and the Services. By accessing the Website and using the Services, you agree to be bound by these terms.

4. CATT Courses

4.1. Overview. CATT is a copyrighted therapeutic protocol designed for treating PTSD and complex PTSD, that was created by Dr Carlotta Raby. The purpose of the CATT training, as delivered by TPTL, is for continuing professional development (“CPD”) purposes, which is offered to mental health practitioners who have relevant professional training and experience, to enable them to use the CATT protocol to treat individuals with PTSD and complex PTSD, within the realms of their professional training, competencies and licensure.

4.2. CATT Course duration. All CATT Courses are 2 days in duration (the “Duration”), [9am to 5pm, with a 45 min lunch break] each day plus 3 hours e-learning self study modules

4.3. CATT Certificate. After successfully completing a CATT Course you will receive a CPD certificate (16 hours) of attendance in CATT (a “Certificate”). In order to successfully complete a CATT Course and receive a Certificate, you will need to complete a formal demonstration to confirm your full understanding of CATT. In addition, Certificates are only awarded if you attend the CATT Course for the full Duration. The award of a Certificate is entirely at TPTL’s discretion. For the avoidance of doubt, a Certificate does not enable you to teach nor train others in the use of CATT (and doing so would constitute breach of TPTL (and/or our licensors’) Intellectual Property Rights as set out in more detail below in paragraph 8).

4.4. Venue. By attending a CATT Course, you agree to be bound by any and all terms and conditions, rules and regulations of any venue where a CATT Course is held (a “Venue”) (the “Venue Terms”). TPTL reserves the right (at its absolute discretion) to refuse admission to, or eject from a CATT Course, any person including (without limitation) any person who fails to comply with these Terms or who in the opinion of TPTL represents a security risk, nuisance or annoyance to the running of the CATT Course. You agree to comply with all reasonable instructions issued by TPTL or the owners of the Venue at a CATT Course.

4.5. Use of photographic and/or recording equipment is prohibited. You may not use any personal photographic and/or recording equipment at any CATT Course, or in any Venue, without TPTL’s prior written consent. This includes training delivered virtually via Zoom.

4.6. TPTL reserves the right to change CATT Courses. TPTL reserves the right (at its absolute discretion) to change the date and/or the Venue of any CATT Course at any time and for any reason, in each case without liability. We will try and give you advance notice of any such changes, but giving you advance notice will not always be possible.

5. CATT Consultations

5.1. Overview. CATT Consultations are telephone (VOIP if outside the UK) appointments for mental health practitioners who have successfully completed a CATT Course and whom would like additional guidance around adherence to the CATT model in their clinical practice.

5.2. CATT Consultations are not clinical supervision. For the avoidance of doubt, CATT Consultations are not clinical supervision. Neither TPTL nor its personnel take on any clinical responsibility for cases, and the CATT Consultation sessions do not replace the need for you to receive clinical supervision in accordance with your professional body obligations. CATT Consultations are simply designed for practitioners who have particular questions related to the CATT model, that may have arisen since using CATT in their clinical practice, where they may need additional clarification or input regarding CATT specifically.

5.3. CATT Consultations – Confidentiality and anonymity. It is your responsibility to ensure that you protect all client and service confidentiality and anonymity at all times during any CATT Consultation.

6. Registration and Payment

6.1. Registration – CATT Courses. Your registration for a CATT Course is an offer to TPTL to attend that CATT Course which is subject to TPTL’s acceptance in writing (which may include (without limitation) email). A binding contract between TPTL and you will only be formed when written confirmation of acceptance (the ”Confirmation” or “Confirmed”) is sent by TPTL to you (whether or not it is received) using the contact details you provided at the time of registration after your payment for the CATT Course has been received in full and in cleared funds by TPTL.

6.2. Registration – CATT Consultation. Your registration via our Website for a CATT Consultation, and subsequent confirmation of a CATT Consultation time, is an offer to TPTL to undertake the CATT Consultation in question which is subject to TPTL’s acceptance in writing (which may include (without limitation) email). A binding contract between TPTL and you will only be formed when Confirmation is sent by TPTL to you (whether or not it is received) using the contact details you provided at the time of registration and only after your payment for the CATT Consultation has been received in full and in cleared funds by TPTL.

6.4. Information you supply must be accurate and complete. When you apply with us for a CATT Course, a CATT Consultation and/or to be added to the CATT Practitioner Directory, you agree that you will at all times provide us with true, accurate, current and complete personal (and, where relevant, professional) information.

6.5. Confirmation. Receipt of your Confirmation gives you the right to attend the CATT Course and/or CATT Consultation to which your Confirmation relates.

6.6. CATT Courses – Prices. Total prices for a CATT Course are displayed on the order page of our Website (inclusive of any applicable taxes) located here: [http://www.traumapsychology.co.uk/payment]) and are correct as at the time of booking (the “Course Fee”). TPTL reserves the right to change the prices for the CATT Course at any time, but changes will not affect bookings which have already been Confirmed by TPTL. The Course Fee shall be payable [in the currency specified on our Website].6.

7. CATT Consultations – Prices. CATT Consultations are charged on a 30 minute basis. The 30 minute rate for a CATT Consultation is displayed on our Website [located here: http://www.traumapsychology.co.uk/payment] (inclusive of any applicable taxes) and are correct as at the time of booking (the “Consultation Fee”). TPTL reserves the right to change the prices for the CATT Consultations at any time, but changes will not affect bookings which have already been Confirmed by TPTL. The Consultation Fee shall be payable [in the currency specified on our Website].

6.9. Payment – Making payment. We accept payment with the Payment Providers. For CATT Courses you must pay in full when you make your booking. For CATT Consultations, you must pay in full when you make your booking.

6.10. Payment – CATT Courses: Employer/company funding. If an employer or your company is funding your attendance at a CATT Course, we require email confirmation from your employer/company of their undertaking to pay for your CATT Course in advance, subject to these Terms. We will then issue an invoice at the time of receiving this payment undertaking, and require payment in full and cleared funds within 30 days of issuing that invoice in order to hold your training place.

6.11. Payment – CATT Consultations: Employer/company funding. If an employer or your company is funding your CATT Consultation, we require email confirmation from your employer/company of their undertaking to pay for your Catt Consultation in advance of the appointment, subject to these Terms. We will then issue an invoice at the time of receiving this payment undertaking, and require payment in full and cleared funds within 30 days of issuing that invoice.

6.12. Payment – General. It is your responsibility to check and confirm that you comply with these Terms, including eligibility to attend a CATT Course, prior to arranging payment. Please contact us directly he***@tr**************.uk should you have any questions or be unsure of anything. Should we discover that you do not meet the terms and conditions after payment, all refunds we will be subject to our cancellation policy set out at paragraph 8. below.

8. Cancellation and refunds

8.1. CATT Courses. Cancellations for CATT Courses must be made via email to he***@tr**************.uk. Once e-learning has commenced, we are not able to issue any refunds. This is to ensure the fair provision of educational content and resources.

8.1.2. Transfer and Refund Policy for More Than 14 Days’ Notice:
If the delegate provides more than 14 days’ notice: 
– They may transfer their enrolment to another available course without incurring additional charges. (If the delegate then requests a second transfer there will be a £50 service fee payable).
– Alternatively they may opt for an 80% refund (if e-learning has not yet commenced). We are not able to issue refunds once e-learning has been started. 

8.1.3. Waitlist and Refund Policy for 14 Days’ or Less Notice:
If the delegate provides 14 days’ or less notice:
– They will be automatically placed on a waitlist for the next upcoming course.
– If there is availability 7 days before the next course date, the delegate will be offered a place on that course.
-We are only able to waitlist you for the next course once. If there is no availability on the waitlisted course 7 days before it, we cannot offer any refunds.
– Alternatively, they may opt for a 50% refund (if e-learning has not yet been started). We are not able to issue refunds once e-learning has been started.

8.1.4. This policy is designed to strike a balance between accommodating our delegates’ needs and ensuring the efficient management of our course schedules. We appreciate your understanding and cooperation. For any further inquiries or assistance, please contact our customer support team.

8.2. CATT Consultations. You can request to reschedule a CATT Consultation appointment or cancel up to 7 business days before the date of your CATT Consultation appointment by emailing he***@tr**************.uk. Cancellations made 7 days prior to the date of your CATT Consultation appointment will receive an 50% refund. Cancellations between 7 and 1 business days prior to the date of your CATT Consultation appointment will receive no refund. Cancellations less than 1 business day before the date of your CATT Consultation appointment will not be refunded. If TPTL postpones or cancels a consultation appointment, a full refund will be given or alternative dates arranged within a reasonable time of the original CATT Consultation.

9. Intellectual Property Rights

9.1. Ownership of Intellectual Property Rights. All Intellectual Property Rights in the Website, CATT, CATT Courses (and any content therein, including but not limited to within presentations and speeches etc.) and CATT Consultations (“Content”) throughout the world belong to TPTL and/or our licensors. All right, title and interest in and to the Content shall remain our property and/or the property of our licensors and nothing in these Terms shall operate to assign or otherwise transfer any Intellectual Property Rights.

9.2. No right to teach or train. Nothing in these Terms, nor your attendance at a CATT Course, nor an award of a Certificate, nor your attendance at a CATT Consultation gives you any right whatsoever anywhere in the world to teach or train others in CATT.

10. Liability

10.1. General. We exclude all implied conditions, warranties, representations or other terms that may apply to the Website (or any content on it) and/or the Services. We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

10.1.1. use of (or inability to use) the Website or the Services; or

10.1.2. reliance on any content on the Website or contained in the Services, and in particular we shall not be liable for:

10.1.3. loss of profits, sales, business or revenue;

10.1.4. business interruption;

10.1.5. loss of business opportunity, goodwill or reputation; or

10.1.6. any indirect or consequential loss or damage.

10.2. TPTL is not liable for your use of CATT. TPTL shall not be liable for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with your use of CATT (including any information, commentary, advice or other content provided through the Website, or during CATT Courses and/or CATT Consultations). Use of CATT is at your own risk and at each practitioner is responsible for exercising his or her own independent judgment.

10.3. You must meet the eligibility requirements. All CATT Courses and CATT Consultations are provided on the basis of practitioners meeting the relevant eligibility requirements set out at paragraph 3. above (including but not limited to meeting the training, licensure, registration, accreditation, clinical competencies and ethical practice of their profession and professional regulation authority, having professional indemnity insurance in place, as well as experience in working with children and young people and psychological trauma).

10.4. We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors; and for fraud or fraudulent misrepresentation.

11. Data protection

11.1. We will only use your personal information as set out in our Privacy Policy located here: [https://traumapsychology.co.uk/home/privacy-policy].

12. Other important terms

12.1. Changes to these Terms. TPTL reserves the right to amend these Terms from time to time at its absolute discretion. However, you will be subject to the terms and conditions in force at the time you make your booking.

12.2. Changes to the Website and the Services. We reserve the right to change the content, presentation, performance and availability of any part of the Website and the Services at our sole discretion.

12.3. Suspending the Services. We do not guarantee that the Website, or any content contained therein, or the Services will always be available or be uninterrupted. We reserve the right to suspend or withdraw the Website and/or the Services:

12.3.1. to deal with technical problems or make minor technical changes;

12.3.2. for business and operational reasons; and

12.3.3. to update the Website and/or Services to reflect changes in relevant laws and regulatory requirements, and we will try to give you reasonable notice of any such suspension or withdrawal.

12.4. The Website and the Services – accuracy etc. While we try to make sure that the Website is accurate, up-to-date and free from bugs, we cannot promise that it will be. Furthermore, we cannot promise that the Website and/or the Services will be fit or suitable for any purpose, and we make no representations, warranties or guarantees, whether express or implied, that the content on the Website and/or the Services are accurate, complete or up to date.

12.5. We are not responsible for Third Party Sites. Where the Website contains hyperlinks to Third Party Sites, these hyperlinks are provided for your information only. Such hyperlinks to Third Party Sites should not be interpreted in any way as an approval by us of those linked Third Party Sites or information you may obtain from them. We have no control over the contents of any Third Party Sites.

12.6. We may transfer this agreement to someone else. We may transfer our rights and obligations under these Terms to another organisation.

12.7. You need our consent to transfer your rights to someone else. You may only transfer your rights or your obligations under these terms to another person if we agree to this in writing.

12.8. If a court finds part of this contract illegal, the rest will continue in force. Each of the paragraphs of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.

12.9. Even if we delay in enforcing this contract, we can still enforce it later. If we do not insist immediately that you do anything you are required to do under these Terms, or if we delay in taking steps against you in respect of your breaking this contract, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date.

12.10. Which laws apply to this contract and where you may bring legal proceedings. These terms are governed by English law and you can bring legal proceedings in respect of these terms in the English courts